Shipping & Returns Policy – GGCRACING INC

Last updated: January 2026


Shipping

All orders are fulfilled by GGCRACING INC through our authorized manufacturing, distribution, and fulfillment partners within the United States.

Some products are shipped directly from our trusted third-party suppliers or distribution partners. As a result, processing and shipping times may vary depending on the product.

Most products ship via UPS or FedEx. Certain orders—especially oversized or high-value items—may require a signature upon delivery unless otherwise specified.


Processing Time

  • In-stock items are typically processed and shipped within 1–2 business days

  • Some items may ship the same business day

  • Custom, special-order, or made-to-order items may require additional processing time

  • Once an order ships, a tracking number is emailed to the address provided at checkout

If your order is time-sensitive, please contact us before purchasing to confirm availability and estimated delivery timelines.

📞 Phone: (786) 245-1451


Oversized & Freight Shipments

Oversized items may ship via LTL freight and require inspection and signature at delivery.

Additional shipping charges may apply for:

  • Freight shipments

  • Alaska

  • Hawaii

  • Puerto Rico

  • APO/FPO

  • Guam

  • U.S. Virgin Islands

For freight quotes or special shipping arrangements, please contact us prior to ordering.


International Shipping

International orders may be subject to customs fees, import duties, tariffs, or taxes imposed by the destination country. These charges are not included at checkout and are the responsibility of the customer.

Shipping charges are non-refundable.


Damaged Shipments

If your order arrives damaged (visible damage or damage discovered after opening):

  • Notify GGCRACING INC within 48 hours of delivery

  • Retain all original packaging

  • Provide clear photos of the damaged item and packaging

  • Do not return damaged items without written authorization

We will coordinate with the shipping carrier to determine eligibility for repair, replacement, or refund.

For freight shipments, damage must be noted on the delivery receipt at the time of delivery.


Returns & Exchanges

Return Eligibility

To qualify for a return, all of the following must apply:

  • Return request initiated within 30 days of purchase

  • A valid Return Merchandise Authorization (RMA) is issued

  • Item is new, unused, uninstalled, and in original packaging

Items that have been installed, modified, or used are not eligible for return.


Non-Returnable Items

The following items cannot be returned:

  • Items marked “Non-Returnable” on the product page

  • Custom-built or special-order items

  • Wheel and tire packages

  • Clearance or scratch-and-dent items

  • Installed or altered products

Special-order items require full payment or deposit at the time of purchase and are non-refundable once ordered.


Return Shipping & Fees

  • Shipping charges are non-refundable

  • Customers are responsible for return shipping unless the return is due to our error

  • A $10 return processing fee per item may be deducted from refunds for customer-initiated returns


Defective, Damaged, or Incorrect Items

If an item arrives defective, damaged, or incorrect:

  • Do not install, use, or modify the product

  • Contact our customer support team for assistance

  • Photos or video may be requested for verification

If approved, a prepaid return label may be provided. Once the item is received and inspected, an exchange, replacement, or refund will be issued as appropriate.

Issues must be reported within 30 days of delivery to be eligible.


Warranty Information

Product warranties are provided by the manufacturer, not GGCRACING INC.
Warranty terms and coverage vary by brand.

We are happy to assist with warranty guidance; however, final approval is determined by the manufacturer.


Free Shipping Disclaimer

Free shipping promotions apply to standard ground shipping within the 48 contiguous United States only.

Oversized or freight items may incur additional charges.
If a free-shipping order is returned, the originally waived shipping cost may be deducted from the refund.


Contact Information

GGCRACING INC
📧 Email: sales@ggcracing.com
📞 Phone: (786) 245-1451
🕒 Business Hours: Monday – Friday, 11:00 AM – 6:00 PM EST